Features designed in collaboration with our Providers
Forms iQ
Customized and Automated Love your current forms? Skip our form template library and customize your own. 💫 Your custom forms will maintain the TiQ automations our users love.
Video iQ
Encrypted & Secure Telehealth There are no time limits, host 100+ participants with screen-sharing and collaborative whiteboard. Super intuitive host controls ensure the session runs smoothly. 💫 We'll even track your attendees for easier documentation!
Client Portal iQ
Secure Paperless Client Portal Clients can securely and conveniently join telehealth sessions, view appointments, manage payments with no staff interaction. 💫 Your clients become empowered and engaged participants in their treatment.
SMS/Text Messaging
Secure client interaction experience Securely share information with your clients. Our messaging and task features makes working with clients convenient and secure.
Group Therapy
Group Session Management With automated & streamlined scheduling, telehealth, group notes, billing, attendance tracking and reporting.
Prescribe iQ
Real-Time Prescription alerts Electronic Prescriptions Management with Real-time Patient Benefits, Medication History plus Favorite Prescriptions 💫 Includes Pharmacy Benefit and Formulary Checks; Drug Interaction Alerts, Medication History, and Allergies
Supervision iQ
Clinical Supervision tools In-built collaborative features like task assignment, supervision notes and supervision alerts, make it easy for you to provide high quality streamlined clinical supervision to your interns & pre-licensed clinicians. 💫 Supervisors can request revision of progress notes by their supervisees/interns as well as leave notes to guide the process
Client iQ
Manage and maintain client records A robust client profile allows you to fully customize how you serve your clients. Client iQ automates all downstream workflows meaning no manual data entry for your team! You can also assign a treatment team, automate billing, reminders, VOBs, invoicing, and much more.
Self Scheduling iQ
Client appointment self-service scheduling The ability to automate scheduling is a massive time saver for the practice. No more playing phone tag with your clients. Give them the ability to schedule an appointment through their Portal using your set availability!
Financial
Manage the financial side of your Practice
Features designed in collaboration with our billers and credentialing partners
Insurance iQ
Automated Insurance Billing ✨Now includes Secondary claim automations! Getting paid is much easier. Automated VOB checking, claim creation and ERAs posted to your client’s account.
Dynamic Ledger with Transparent Adjustments
Automated & Detailed Ledger Entries.
TiQ's automations not only save valuable time, they ensure less chance for human error. Our ledger also features adjustment transparency that makes it easy to track transactions and communicate financial information with your clients.
Reporting iQ
Digestible Actionable Business Intelligence Data Realtime dynamic reporting that removes the guesswork out of running your Practice. Our exportable reports can be used to track revenue generated by provider, client retention, outstanding balances, and much more.
Credit Card Payments
Secure Accept credit, debit cards and other forms of payment online or in person for co-pays or self-pay. Fast convenient checkouts for your team and clients. Add an compatible credit card terminal (optional) for a complete Point of Sale solution for your Practice.
Batch Payment Processing and Posting
Efficiently process & record batch insurance payments with precision When payments come in batches, accuracy is paramount, yet it's easy to make errors. With TiQ's Batch Payments feature, you can swiftly record all payments at once, while our system detects any potential irregularities.
Operational
Run your Practice with the best in class business tools
Features designed in collaboration with our Practice Operations partners
Calendar iQ
With 2-way Calendar Sync & Self Scheduling Calendar iQ comes with all the calendar features you need plus quite a bit more, including; 2-way Calendar Sync and Client Self Scheduling provides you with the flexibility to allow your clients to schedule a session based on your availability. 💫 Group Therapy Session Management, Group Notes and Room Management are icing on the cake!
Conversation iQ
Convenient | Secure | Documented Securely chat with clients via text messaging. Convenient for clients, nothing to install. Comes with a free dedicated Practice phone number.
Reminders iQ
Automated Appointment Reminders Reduce no-shows by over 90%. Customize the content and send schedule for text message, email & portal reminders.
Email iQ
Encrypted | Secure | Tracked Use our library of email templates, or start from scratch. You can schedule emails to send later and track deliverability, bounces and opens with our time-saving automations.
Agency iQ
Free Accounts for all Credentialing agents, Bookkeepers and Billers! TiQ is the first-ever all-in-one platform that will give you the tools, support and resources you need to succeed with your agency. You can hop between accounts, set up automations for your clients, and simplify your workflows. Just start your trial and request an agency account!
Audit Tools
Self-Auditing Intelligence TiQ’s Admin Dashboard allows you to run your practice from anywhere in the world. TiQ tracks Missing Documents, Missing Signatures, Waitlists, Client Retention and much more. Our audit intelligence not only provides actionable alerts, it also provides urgency and prioritization.
Waitlist iQ
No CRM? No Problem! Supercharge your client lead flow from your website right into your TiQ. Customize your website’s intake form and our waitlist manager help you streamline your operations by adding leads to your waitlist. You can nurture the leads on this list and when ready, import leads into your active client roster with one click.
Mobile Responsive vs Mobile App
Works beautifully on any device. We understand that not all your clients are techy so we kept web-based and simple. Whether you're using TiQ as a provider or a client on our portal. Whether in person or via telehealth. There are no apps to install, no storage space to clear. Just log in on any device and it's on!
Practice Manager
Manage Practice-wide settings and files It's your Practice, you should run it YOUR WAY! Set your services exactly how you'd like. Set up trackers for the most important aspects of your business. Operational consistency is the key to scaling your Practice. TiQ's Practice Manager is where it begins.
Team Manager
Set your team up for success Customizable roles and permissions allow you to assign each member of your team with permissions and features that tailor their experience within TiQ to their role within your organization. The best part is that they get to enjoy features and automations that make their screen-time fast and easy so they can focus on keeping your clients happy and growing your business.
Locations Manager
Multi-location Practice Management Managing clients and staff across multiple locations adds complexity to Practice Management and Insurance Billing. The new Locations Manager streamlines this by providing each office site with a dedicated profile, including details such as Place of Service codes, addresses, NPIs, and more. This ensures accurate insurance claim filing and allows staff and clients to be assigned to specific locations, enabling efficient and independent management of each site.
Automated Lead Scheduling
From your website Effortlessly grow your practice by making it easy for potential clients to sign up for services. Our embeddable intake form allows new prospects to schedule their own appointments directly from your website, customized to your availability and preferences. This automated process saves time and simplifies client onboarding, helping your practice thrive.
Self Check-In Kiosk
Streamlined, Contactless Client Check-In Save office staff valuable time with self check-in capabilities via a tablet or other device. - Effortless Check-In: Clients can easily check in for their appointments without staff assistance. - Real-Time Notifications: Providers are instantly notified when the clients arrive. - Seamless Portal Access: Clients can securely complete any required screeners or outstanding payments. Improve efficiency, reduce wait times, and enhance the check-in experience for everyone.
Even more features!
Clinical Form Library
Customizable form template library with progress notes, Tx plans, assessment tools, diagnostic tools, screeners.
Revenue Cycle Management
Optimize financial performance with low-touch, automated workflows. Easily adopt alternative payment models, including fee-for-service.
Speech-to-text dictation
Sophisticated speech recognition that makes dictating clinical notes easier
Superbill generation
Quickly generate clear, itemized and detailed superbills for your clients with ease.
2-Way Calendar Sync
Sync your TiQ calendar with your personal calendar to avoid double bookings & stay organized.
No Show / Cancellation flows
Track no-show & cancellations with the ability to implement no-show / late cancel fees.
Automated VOB
Real-time benefit verification (VOB) at appointment creation. Includes copay, coinsurance & deductibles.
Room Management
Seamlessly manage shared resources like group rooms, conference rooms etc
Automated ERA posting
ERA receipt and automated posting of payments to the financial ledger.
Automated Claims generation
Automated CMS1500/UB04 claim generation post-session with bulk payments
Custom Email & SMS templates
Craft personalized email and SMS templates for repeat use.
Remote Electronic Signatures
Collect actual electronic signatures in real-time virtually or in person
Flexible User Roles
Create similar user roles with customizable permissions tailored to individual responsibilities.
PIN Based Signatures
Store your signature with a secure PIN, make document signing as easy as entering your code.
Autopay
Allow TiQ to automatically process payments for outstanding client invoices.
Custom Screening Tools
Enjoy the freedom to utilize our pre-built mental health screener library or customize your own
Client Portal with Notifications
Your clients take charge of their treatment and seamlessly collaborate with their treatment team.
Appointment reminders
Customizable and automated email and text appointment reminders based on your client's preference
Streamlined Workflow Automations
Eliminate repetitive typing with data automations, that ensure efficient workflows
Automatic insurance adjustments
Insurance payments and contractual adjustments automatically posted to your client ledger.